I'm not sure if this is just a location based problem with Ruth's Chris or not, but it did not meet my expectations of what I've been told about this place. We go to the Chop House at home in Grand Rapids often and have never had anything but perfection there. The service was fairly slow, we waited on drinks several times and decided against dessert after waiting over 5 minutes to get our server to come after we finished eating. The food was good, but nothing exceptional. Prices seemed to be all over the place too, but that could just be Hawaii. I plan on visiting the Ruth's Chris in Grand Rapids soon to check it out and see if it was just this location or if I'm just not a big fan of it.
Super friendly staff and delicious food. Steve was a great and attentive server.
Went here for dinner while on Christmas vacation with my husband. Compared to capital grille and Morton's, doesn't stand out as far as quality of steaks. However, the service was definitely better. You can tell they're well-trained and efficient. Despite having 5 other tables (including a large 12+ party), Ric was attentive and the help of the other servers made sure we never ran out of beverages. Would definitely visit again-this location or another.
Our server seemed overly busy with a regular customer and also didn’t get our to go dessert order correct
Christmas Day 2017, After an extensive google search for fine dining restaurants close to our location, I was glad to see that Ruth's Chris was open and willing to accommodate a large party of 9 on short notice. The steak and lobster was phenomenal. tender choice filets that melt in your mouth. The lobster and shrimp cocktail were excellent The service was very accommodating and attentive even when serving children in our party. 5 Stars! for food, service, and intimate view. Mihalo!
Disappointing experience
Ruth S Chris Steak House is a US Bar based in Kihei, Hawaii. Ruth S Chris Steak House is located at at Wailea, The Shops at Wailea, 3750 Wailea Alanui Dr, Kihei, HI 96753, USA.
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